Regular Cleaning
Cleaning Plan Member Benefits
Everything you need for a beautifully maintained home, professionally managed with natural products and flexible online booking.
As a Cleaning Plan Member, you'll enjoy:
✓ Preferential Cleaning Plan rates
✓ Flexible online booking management
✓ Your first deeper and longer cleaning included in your plan
✓ Your Natural Cleaning Starter Pack, provided during your first cleaning visit to begin your refillable home cleaning system
✓ Cleaning refills included in your plan, managed and swapped by your cleaner
✓ The same trusted cleaner and personalised service
✓ 10% discount on additional cleaning services
✓ 5% discount on all products in our online store
Setting Up Your Cleaning Plan
Step by Step
Welcome to Earth Factory
Your first appointment prepares everything for long-term success.
Your first Cleaning Plan includes:
• A deeper initial cleaning to bring your home up to our quality standard before regular maintenance begins
• Your ongoing online cleaning schedule
• Full access to your Cleaning Plan Member benefits
• Your Natural Cleaning Starter Pack delivered during your first visit.
2
Enjoy Automatic Cleaning
Your Cleaning Plan renews automatically with each payment, making home cleaning simple and stress-free.
Your membership includes:
• Regular scheduled cleaning visits
• Product refills and bottle exchanges
• Flexible online booking management
• Exclusive member benefits
• The ability to customise your cleaning priorities whenever you need
Need a holiday?
Pause your plan for up to 4 weeks each year with 14 days' notice, or convert eligible visits into service credit.
3
Enjoy the Earth Factory Home Refill Program
Your Cleaning Plan is more than regular home cleaning.
We professionally manage your natural cleaning products throughout the year, keeping your refillable bottles topped up and ready whenever you need them.
Your cleaner monitors product levels during every visit and organises refills or bottle swaps when required.
This means:
• Professional product management
• Less waste and plastic
• Long-lasting refillable bottles
• Premium natural cleaning products
• A healthier home, every visit
4
You're All Set!
Once your Cleaning Plan is active, everything is managed through your online Member Account.
Enjoy regular professional cleaning, automatic product refills, flexible online booking management, exclusive member benefits, and a healthier home—all designed to make home cleaning effortless.
Simple. Natural. Professionally managed.
